Welcome to Jadibootikart Sai Herbs.

These Terms & Conditions govern your access to and use of www.jadibootikart.in, including browsing, product enquiries, placing orders, making payments, submitting forms, requesting COA details, and using any other services available through the website.

This website is operated by K.R. Impex Enterprises, Amritsar, Punjab, under the brand name Jadibootikart Sai Herbs / SAI HERBS.

By accessing this website or placing an order, you agree to these Terms & Conditions, our Privacy Policy, Shipping Policy, Refund and Cancellation Policy, and any other applicable policy displayed on the website.

Business Details

Website: www.jadibootikart.in
Business / Operator: K.R. Impex Enterprises
Brand: Jadibootikart Sai Herbs / SAI HERBS
Email: krimpexenterprises@gmail.com
Phone: +91-9417243666
Phone: +91-9877296488
Address: 13 Gulmarg Avenue, Amritsar 143001, Punjab, India
Working Hours: Monday to Saturday, 10 AM – 7 PM

Use of Website

You agree to use this website only for lawful purposes.

You must not misuse the website, attempt unauthorized access, interfere with website functionality, upload malicious code, scrape data without permission, copy content for commercial use, or use the website in a manner that may damage the business, website, customers, systems, or third-party service providers.

Product Information

Jadibootikart Sai Herbs supplies Ayurvedic herbs, raw botanicals, herbal powders, teas, gums, resins and related traditional ingredients for retail and bulk buyers.

We make reasonable efforts to display product names, images, descriptions, prices, pack sizes and availability accurately. However, minor variations may occur due to batch differences, natural variation in herbs and botanicals, photography, display settings, packaging updates, label updates, or supplier/batch changes.

Product images are for reference and representation. Actual product colour, texture, cut, aroma, powder fineness, size, shape, moisture level, packaging or appearance may vary naturally from batch to batch.

No Medical Advice

The information provided on this website is for general product information, traditional-use awareness, ingredient identification, retail supply and bulk enquiry purposes only.

Nothing on this website should be treated as medical advice, diagnosis, treatment, cure, prescription or therapeutic recommendation.

Customers should consult a qualified medical practitioner, Ayurvedic practitioner, pharmacist or relevant professional before using any product for personal health, dietary, therapeutic or wellness-related purposes, especially in case of pregnancy, lactation, existing medical conditions, allergies, medication use, children, elderly persons or sensitive individuals.

Jadibootikart Sai Herbs does not guarantee any medical, health, wellness, therapeutic or disease-related result from any product.

Customer Responsibility

Before placing an order, customers are responsible for checking product name, pack size, quantity, price, suitability, ingredients, usage purpose, delivery address, phone number and order details.

Bulk buyers, manufacturers, formulators, resellers and private label buyers are responsible for verifying product suitability, regulatory compliance, labelling requirements, formulation requirements, permissible use, and any licences or permissions required for their intended use.

Orders and Acceptance

Placing an order on the website does not automatically mean that the order has been accepted.

We reserve the right to accept, reject, cancel, hold, verify, limit quantity, or refuse any order where required due to stock unavailability, pricing error, payment issue, address issue, suspected misuse, bulk verification, regulatory concern, product restriction, courier limitation, or any other operational reason.

If payment has been received for an order that cannot be accepted or fulfilled, refund will be handled as per our Refund and Cancellation Policy.

Pricing and Payment

Product prices are displayed in Indian Rupees unless stated otherwise.

Prices may change without prior notice. The price applicable at the time of order confirmation will generally apply to that order, subject to correction of obvious errors.

Payments may be processed through third-party payment gateways, UPI, cards, net banking, wallets or other available payment modes. We do not control payment gateway processing delays, payment failures, bank delays or card issuer decisions.

Customers must not use unauthorized, fraudulent, stolen or unlawful payment methods.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timelines shown on the website or communicated by us are estimates only. Actual delivery may vary due to courier delays, public holidays, address issues, serviceability, weather, strikes, local restrictions or circumstances beyond our control.

Customers must provide complete and accurate delivery information. We are not responsible for failed delivery, delay, return or additional charges caused by incorrect address, incomplete address, unavailable customer, refused delivery or customer not reachable by courier.

Cancellations, Returns and Refunds

Cancellations, returns, replacements and refunds are governed by our Refund and Cancellation Policy.

Due to the nature of herbal, botanical, edible, powdered, hygiene-sensitive and packed products, returns are accepted only in limited cases, subject to verification.

Customers must report damaged, wrong, missing or tampered shipments within the timeline mentioned in the Refund and Cancellation Policy.

Bulk Orders, Custom Packing and Private Labelling

Bulk orders, wholesale orders, custom packing, private labelling, special procurement, export-related enquiries and large quantity requirements may be subject to separate terms, pricing, dispatch timelines, payment terms, packaging requirements, freight charges and cancellation conditions.

Once processing, procurement, packing, labelling, customization or dispatch preparation has started, such orders may not be cancelled unless specifically agreed in writing.

Request for COA or Quality Documents

Customers may request COA, batch information, quality documents or product-related details where available and applicable.

Availability of COA or documents may vary depending on product type, batch, supplier, quantity, source, regulatory requirement and internal records.

Submission of a COA request does not guarantee that a COA or specific document will be available for every product or every batch.

Intellectual Property

All website content, including text, images, product photographs, layout, design, graphics, logos, product presentation, website structure and brand elements, belongs to Jadibootikart Sai Herbs / SAI HERBS / K.R. Impex Enterprises or is used with permission, unless otherwise stated.

No user may copy, reproduce, distribute, modify, republish, upload, sell, exploit or commercially use any website content without written permission.

User Submissions

If you submit enquiries, reviews, forms, feedback, product requirements, bulk enquiries, images, videos or other information through the website, email, WhatsApp or any other channel, you confirm that the information is accurate and lawful.

You grant us permission to use such information for processing your order, responding to your enquiry, handling support, improving services, maintaining records, and complying with legal or operational requirements.

You must not submit false, misleading, abusive, unlawful, infringing or harmful content.

Account and Security

If account creation is available, customers are responsible for maintaining the confidentiality of their login details and for all activity under their account.

Customers must immediately inform us if they suspect unauthorized access or misuse of their account.

Third-Party Services

The website may use third-party services such as payment gateways, courier partners, analytics tools, plugins, hosting providers, communication tools, maps, forms or other integrations.

We are not responsible for independent acts, delays, outages, policies, failures or errors of third-party service providers, though we will make reasonable efforts to assist customers where an order or support issue is involved.

Privacy

Use of personal information is governed by our Privacy Policy.

By using the website, placing an order, submitting a form or contacting us, you agree that your information may be collected and used for order processing, payment, delivery, customer support, record keeping, fraud prevention, legal compliance, and service improvement as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by applicable law, Jadibootikart Sai Herbs / K.R. Impex Enterprises shall not be liable for indirect, incidental, special, consequential or punitive losses arising from use of the website, product use, delivery delay, courier issue, payment gateway issue, third-party service issue, natural product variation, or customer misuse.

Nothing in these Terms shall limit consumer rights available under applicable law.

Prohibited Use

You may not use the website for:

Fraudulent orders
False claims
Misuse of coupons or offers
Unauthorized scraping or copying
Uploading harmful code
Attempting to interfere with website security
Misrepresenting identity
Reselling content or images without permission
Illegal, restricted or misleading activity
Harassment, abuse or defamatory communication

Offers, Discounts and Coupons

Offers, discounts, coupon codes, bulk pricing and promotional benefits may be changed, withdrawn, restricted or discontinued at any time.

Offers cannot be combined unless specifically stated. Certain products, bulk orders, special orders or custom requirements may be excluded from offers.

Website Availability

We try to keep the website available and functional, but we do not guarantee uninterrupted, error-free or secure access at all times.

The website may be unavailable due to maintenance, updates, server issues, plugin issues, technical errors, security concerns, network issues or circumstances beyond our control.

Changes to Terms

We may update these Terms & Conditions from time to time.

The updated version will be posted on this page with the latest update date. Continued use of the website after changes means you accept the updated Terms & Conditions.

Grievance and Customer Support

For any order issue, payment issue, product issue, shipping issue, cancellation, refund, return, website concern, privacy concern or grievance, customers may contact:

K.R. Impex Enterprises / Jadibootikart Sai Herbs
Email: krimpexenterprises@gmail.com
Phone: +91-9417243666
Phone: +91-9877296488
Address: 13 Gulmarg Avenue, Amritsar 143001, Punjab, India
Working Hours: Monday to Saturday, 10 AM – 7 PM

We will make reasonable efforts to respond to customer grievances within a reasonable time, subject to the nature of the issue, verification requirements, courier response, payment gateway response and applicable law.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable consumer protection laws and other mandatory legal rights available to customers, disputes relating to this website, orders, products or services shall be subject to the jurisdiction of competent courts/forums in Punjab, India.